Integrating Documentation: An Improved Charge Reconciliation Process

Traditionally, in the charge reconciliation process, healthcare coders must switch between multiple systems— and their charge capture platform—to review and match charges with relevant medical documentation and look up each patient in the EHR individually. This back-and-forth process can be time-consuming, error-prone, and frustrating.

This problem can be solved by integrating relevant medical documentation into a coding system, such as our charge reconciliation solution, Charge Pro. Documentation integration is one of the most exciting new features of the solution.

Coders no longer need to pull up different screens or switch between platforms; instead, they can view the necessary documentation with the charge they are reviewing, all within a single interface.

As you can see, a coder can view the documentation and the encounter form side-by-side to review and correct charges before sending them to billing. No more clicking back and forth between screens!

Key Advantages:

• Time-Savings: Users can save significant time with documentation integrated into the same screen as the charge review process. There’s no need to switch back and forth between systems, which reduces the chances of errors and improves overall efficiency.
• Accuracy: Having all relevant documentation in one view makes discrepancies between charges and medical documentation easier to spot. This reduces the risk of coding errors and ensures that charges are submitted accurately the first time.
• Improved Workflow: This integration eliminates the hurdle for those who traditionally don’t compare documentation side by side. The streamlined process helps coders and billers catch potential issues faster and reduces the number of steps needed to complete charge reconciliation.

The Impact of Documentation Integration

Coders are less prone to mistakes related to overlooked charges or documentation, promoting more accurate billing and cleaner claims. Because no training is needed to use this new feature, staffing bottlenecks become less of an issue. This flexibility allows healthcare organizations to distribute workload dynamically across coding teams without specialized reconciliation training.

The ease of use mitigates frustration and burnout often caused by navigating cumbersome software. Coders are empowered to complete tasks efficiently, improving job satisfaction and retention.

Wrap – Up

The charge capture and reconciliation process can be complex and time-consuming when you look in different places for all the information you need to get charges out of the door accurately. By reducing the need for multiple system toggles and consolidating charge review and documentation in one interface, Charge Pro saves time, minimizes errors, and enhances productivity for coders and billers. Could you close your biggest revenue gap with this new feature?

Want to learn more about how medaptus can simplify and streamline your charge capture process? Visit our website and book your personalized demo today.